Privacy Policy for Spotless Solutions Cleaning Group

Effective Date: 01 January 2026

At Spotless Solutions Cleaning Group, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our services, visit our website or contact us.

Spotless Solutions Cleaning Group provides domestic cleaning, commercial cleaning, drainage services, pressure washing and specialist cleaning services throughout West Yorkshire and surrounding areas.

We may collect and process the following personal information:

• Full name
• Address
• Telephone number
• Email address
• Property details relevant to the service provided
• Payment information
• Communication records
• Website usage data through cookies and analytics

We use your information to:

• Provide cleaning and drainage services
• Respond to enquiries and quotations
• Schedule appointments
• Process payments and invoices
• Improve our services and customer experience
• Send service updates or important information
• Comply with legal obligations

We will only use your information where we have a lawful basis to do so.

We do not sell or rent your personal information to third parties. We may share information with:

• Employees and trusted contractors carrying out services
• Payment providers
• IT and website service providers
• Legal or regulatory authorities where required by law

All third parties are required to keep your information secure and confidential.

We take appropriate security measures to protect your personal information from unauthorised access, loss, misuse or disclosure. While we do our best to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.

We only keep your personal information for as long as necessary to provide services, meet legal obligations and resolve disputes.

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain types of processing
• Request restriction of processing
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Spotless Solutions Cleaning Group Email: sales@spotlesssolutionscleaninggroup.co.uk Phone: 07512013305 Location: West Yorkshire, United Kingdom

By using our services or website, you agree to this Privacy Policy.